Refund policy

Murder Daily is sold by Michael Reitmann. We want you to enjoy the game, so we keep refunds simple.

14-day money-back guarantee

If you are not satisfied with Murder Daily Pro for any reason, you can request a full refund within 14 days of the charge. The refund covers the most recent Pro subscription charge. After 14 days we do not refund the current billing period, but you can cancel at any time so you are not charged again.

How to request a refund

Our order process is conducted by our online reseller and Merchant of Record, Paddle. Paddle processes all payments, subscription management, tax, invoicing and refunds. To request a refund:

• Use Paddle’s self-service refund tool at paddle.net, or
• Email us at support@murderdaily.com with the email address used for your subscription and the date of the charge.

Refunds are usually returned to the original payment method within a few business days, depending on your bank or card issuer.

Cancellation

You can cancel your Pro membership at any time from the Manage membership button on the Pro page. After cancelling you keep Pro access until the end of the period you have already paid for.

Failed renewals

If a renewal payment fails, we keep your Pro access on while Paddle retries the payment and we will let you know so you can update your payment method. If the retries are unsuccessful, your membership will move to a cancelled state at the end of the paid period.

For full terms of use, see our Terms of Use.